![]() You forgot Mac password and can’t access any of your accounts. Users are required to prove their identity through any of the enforced authentication methods, like SMS-based one-time passwords (OTPs), email-based OTPs, Google Authenticator, DUO Security, and RSA SecurID. Try free Use Recovery Mode Hope this is just a what-if for you, but let’s imagine it happened. ![]() User identity verification: Clicking this link will open the password reset portal.ADSelfService Plus places a Reset Password/Account Unlock link (also called the logon agent) on the Mac login screen.Self-service password reset for macOS: How does it work? Furthermore resetting their passwords, ADSelfService Plus also lets users update their cached credentials. In the Company Portal website, the user locates their encrypted macOS device and selects the option Store recovery key. After the device receives the FileVault profile, direct the user to use the Company Portal website. Their private networks, even remotely. Upload a personal recovery key to Intune.Their mobile devices by accessing the ADSelfService Plus iOS or Android mobile app or mobile site.To see the key again, select Get recovery key. For security reasons, the key will disappear after five minutes. Web browsers by accessing the ADSelfService Plus portal, which can be configured to be accessed through all major web browsers. On any device, sign in to the Company Portal website and select the Menu button > Devices.The logon screens of their Windows, Linux, or macOS machines.With ADSelfService Plus, users can reset their passwords from: Supports: Sierra, High Sierra, Mojave, and Catalina Self-service password reset (SSPR) These dependencies encourage users to simply call the help desk team to reset their forgotten Mac passwords.ĪDSelfService Plus enables users to reset macOS passwords, including MacBook Pro, from the login screen after verifying their identity. However, these password reset techniques rely on other factors like enabling FileVault or knowing the Recovery Key. To reset Mac passwords, users can use any of the methods supported by Apple-the Reset Password assistant, the Recovery Key, an Apple ID, or another admin account. If users can't remember their macOS login password, they won't be able to log in to their Active Directory (AD) account either, which negatively affects their productivity.
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